Payment Methods

Credit Cards

We accept all major credit cards via PayPal processing system, including Visa, MasterCard, American Express, and Discover.

Please note that Discover cards can only be processed via the PayPal checkout. This method of payment does not require a PayPal account.

When checking out with American Express, you will be charged in Canadian Dollars due to regulations of AE for Canadian vendors.

Paypal

PayPal is one of the most secure and recommended systems for payment processing. If you want to set up an account, please follow this link (Pay Pal) for a quick set-up!

If you are experiencing any troubles checking out with a credit card, please process your payment via the PayPal checkout. This method of payment does not require a PayPal account.

Money Request

Money Order is available internationally via PayPal Money Request. This method of payment is not Cash-On-Delivery. All purchases through this option will only ship after the payment is fully processed.

Currencies

T-Tech now offers you a choice of CAD or USD purchases! Our website automatically reflects prices in USD for users outside of Canada, but we leave it up to you to choose your preferred currency and method of payment! The tax will be added automatically for Canadian customers based on their payment information.

Returns

T-Tech does not accept returns on used items. To find out if you are eligible for returns or partial refunds, please contact us through the contact form (Contact Form).

Shipment Methods

Delivery Information

T-Tech reserves the right to ship your order with a different provider in order to ensure that the package arrives to you within your chosen period of time. We only ship with internationally recognized companies – UPS, DHL, Canada Post and FedEx and will always issue your tracking number on all available options.

Worldwide Delivery: We use UPS, DHL, Canada Post and FedEx for all packages.

Domestic Delivery: We ship most orders via UPS courier service and Canada Post. Your order will usually arrive within 1-3 business days after shipping.

International Delivery: we use UPS, DHL, Canada Post and FedEx for international orders. Your order will usually arrive within 3-7 business days after shipping, depending on your location.

Please note that shipments to PO Boxes, APO addresses, and the following countries are delivered only via Canada Post:

- Brazil

- Greece

- Guam

- Japan

- Mexico

- Russia

Shipment Costs

T-Tech shipping costs are calculated based on the weight of your package and destination. Final price will be available at the checkout before order confirmation.

Taxes, Tariffs, Service Charges, etc.

All orders shipped within Canada are subject to Regional taxes added at the checkout.

All international orders are subject to customs, tariffs, and additional taxes upon delivery.

For old customers relying on COD method of payment, regular additional charges apply. For COD services, UPS charges an extra $10CAD across Canada and $12USD in the United States upon delivery. T-Tech Tattoo Device Inc. no longer accepts new COD customers.

Shipping Time

T-Tech strives to process orders as quickly as possible, within 1-2 business days. Orders received before 2:30 pm EST regularly ship out the same day. Orders received past 2:30 pm EST will usually ship out the following business day. Please note that shipping times are subject to change under unusual circumstances.

We only display an ESTIMATED time of delivery during your ordering process. Please note the dates are subject to change and always allow extra time for delivery. It is good practice to check your tracking number once you receive a shipment confirmation for an updated date of delivery. TTech is not responsible if your order delivery date or time is changed by the courier once it leaves our premises.

For a safe and timely delivery, make sure to update your address and contact information in your customer profile and check it before proceeding to checkout. We recommend shipping all orders to your store to avoid leaving deliveries unattended. T-Tech is not responsible for any lost or stolen packages sent to a residential address.

Time in Transit

UPS Saver: Canada 1-3 Business Days; International 3-5 Business Days

UPS Standard: Canada 1-5 Business Days

DHL Express Worldwide: International 3-5 business days*

Canada Post International Small Packets: 14-30 business days; no tracking

Canada Post – Other methods: exact delivery date will be displayed at the checkout

Canada Post USA ONLY: delivers 3-5 business days to main cities via USPS only to USPS deliverable addresses.

*DHL now offers On Demand Delivery (ODD) to all of our clients. When applicable, this service includes SMS status notifications and capability of changing your delivery options, such as time and address at no extra cost.

Please allow extra 1-5 business days for delivery to remote areas with all of the above providers.